FAQ Print Print
  1. My screen font looks fuzzy?

    Please refer to "Use ClearType to Enhance Screen Fonts in Windows XP" knowledge base article, or follow the below steps.

  2. How to get best browser experience?

    For your best visual effect, please follow these recommandations:

    • Screen resolution:
      • Flat (LCD or plasma monitor) - Please set it to actual resolution (read your monitor's user manual), e.g. 1024x768 for 15" and 1280x1024 for 17"
      • CRT monitor - According to the monitor's aspect ratio, please set it to proper resolution and refresh rate, e.g. 1024x768@85Hz for 17" and 1280x960@85Hz for 19" (Not 1280x1024 since most CRT's aspect ratio are 4:3)
  3. Is there any rule for auction?

    Please refer to Transaction Agreement (Hong Kong or Taipei)

  4. Is there any technical term for auction?

    Please refer to Auction Glossary.

  5. How to sell art crafts through Ravenel in public auction?

    Please refer to Auction Entrustment.

  6. How to buy art crafts through Ravenel in public auction?

    Please refer to Tender Bid.